Terms & Conditions

Terms and Conditions of Sale

 

  1. All our products are in pounds sterling and carry Value Added Tax at the prevailing rate, where applicable. We reserve the right to change our prices should the current rate of VAT be amended.
  2. We do not currently accept orders for delivery outside the United Kingdom
  3. Customers may order goods by purchasing on-line with a Debit or Credit Card using Paypal or e-mail Shop@summerstrawberries.com or telephone 01341 281555. However,during busy periods we may not be able to take your telephone order immediately and may ask for a telephone number on which to call you back.
  4. A valid e-mail address, postal address and telephone number is required for all on-line and e-mail orders.
  5. When we have received your e-mail order we will phone to confirm your order and any ''out of stock'' issues, we will then request Credit/Debit Card details confirming the amount to be charged. For on-line orders if any items are out of stock we will notify you by e-mail advising you of the revised amount to be charged.
  6. We will aim to despatch your order as soon as possible, delivery is by parcel post which can take up to 14 days at busy times. We will send an e-mail confirmation of the despatched order once it has left our premises.
  7. Summer Strawberries must be notified of any shortages or damages within two days of delivery. In the case of non-delivery we must be informed within five working days of the e-mail despatch confirmation.
  8. All orders that we despatch for delivery in mainland UK will be charged £4.95 post and packing. Free over £25.00
  9. We will not accept any returned goods without authorisation. Please advise by phone 01341 281555 or e-mail shop@summerstrawberries.com if an item is faulty or not required. We regret when an item is returned (unless faulty) we are unable to refund postage costs.
  10. If you wish to insure your parcel we will be happy to find a quote on your behalf in your name and at your expense.
  11. These Terms and Conditions do not affect your statutory rights.



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